hibae Responsible Gaming
Enjoy yourself safely — learn about hibae's protection tools, age policy, and voluntary break options, and build healthy gaming habits.
Our Commitment
hibae believes gaming should be a form of entertainment — not a source of stress or problems. Thousands of players across Bangladesh visit our platform every day to have fun, feel the thrill, and stay connected with their favourite sports. But we also understand that in some cases, excessive gaming can have a negative impact on a person's life.
That is why hibae has made responsible gaming an integral part of its core values from the very beginning. We want every player to stay aware of their own limits, manage their time and money in a planned way, and not hesitate to seek help when needed.
On this page you will find detailed information about all the protection tools available at hibae, the age policy, warning signs of problematic gaming, and how to get support. Responsible gaming is not just a rule — it is part of hibae's culture.
hibae's Protection Tools
hibae provides several effective tools to keep your gaming experience safe and in control.
Deposit Limit
Set a maximum amount for your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. A mandatory waiting period applies before a limit can be increased — this prevents impulsive deposits in the heat of the moment.
Session Time Limit
Set a maximum duration for each session. Once the set time is up, you will receive a reminder. This effectively helps you manage the habit of playing for long, uninterrupted periods.
Time-Out Feature
Want to take a break for a while? Choose a time-out from 24 hours up to 30 days. During this period, deposits and gameplay will not be possible from your account, but the account will be automatically reactivated once the period ends.
Self-Exclusion
If you feel that gaming is causing serious problems in your life, apply for a long-term self-exclusion. Once this feature is activated, the account cannot be used in any way for the specified period and no bonus offers will be sent.
Reality Check
At set intervals, you will be shown statistics on your session time and spending. These notifications keep you aware of your actual situation and help you make informed decisions.
Account History
Your complete history of all transactions, deposits, withdrawals, and gaming activity can be viewed at any time. To ensure transparency, hibae keeps a secure record of all activity.
Warning Signs of Problematic Gaming
If any of the following situations feel relevant to your life, it may be time to seek help.
- Setting a budget but repeatedly going over it, and placing larger bets in an attempt to recover losses.
- Gaming for long periods while neglecting responsibilities to family, friends, or work.
- Hiding or lying to close ones about your gaming habits.
- Trying to take a break from gaming but failing, and feeling restless or irritable as a result.
- Seeing gaming as the only way to relieve everyday stress or emotional distress.
- Falling into financial difficulty or needing to borrow money because of gaming.
- Feeling irritable, having sleep problems, or being unable to concentrate when you cannot game.
How to Use the Tools
Activating protection tools at hibae is very straightforward. Just follow a few simple steps.
Log in to your account
Access your hibae account and open the profile menu.
'Responsible Gaming' section
Find the 'Responsible Gaming' section within Settings.
Choose the tool you need
Pick what you need — deposit limit, session time, time-out, or self-exclusion.
Confirm
Save your preference. The setting takes effect immediately and our servers store it securely.
Important note: Reducing a limit or activating self-exclusion takes effect immediately. However, increasing a limit or lifting a self-exclusion is subject to a mandatory waiting period — this is to prevent impulsive changes of decision.
Core Principles of Responsible Gaming
Responsible gaming means treating gaming as a form of entertainment — not as a way to earn money or escape stress. Before playing at hibae, a few key points are worth keeping in mind.
Set a budget: Before you start gaming, decide the maximum amount you can afford to spend. This amount should be something whose loss would not disrupt your daily life. Never play with money set aside for living expenses, savings, or debt.
Manage your time: Set aside a specific time of day for gaming. Avoid logging into a game outside of that set time. Always prioritise spending time with family and friends.
Do not chase losses: Winning and losing are both a normal part of gaming. If you have a losing session, placing larger bets to recover that loss is not a wise move. Once you reach your set limit, stop for the day.
Play only when you are in a good state of mind: Never game when you are tired, emotionally distressed, or under the influence of alcohol or substances. In these states, decision-making ability is reduced and the risk of overspending increases.
hibae wants every session to be enjoyable for you. That is why every player is encouraged to know their limits, stick to those limits, and keep gaming a small, pleasant part of their life.
Need Help? We Are Here
If gaming becomes a problem, do not be embarrassed — reaching out for help is the courageous thing to do. hibae's support team speaks Bengali and will assist you with complete confidentiality.
hibae Support Team
Submit a Responsible Gaming Request
If you want help with self-exclusion, closing your account, or any protection tool, let us know directly via live chat or email. Our team is available 24/7 and your request will be processed on a priority basis.
Your information is completely confidential and secured with SSL encryption.
Enjoy hibae's Games Safely
Know your limits, play responsibly, and enjoy the thrilling world of hibae.