hibae Terms and Conditions
This page sets out all the conditions, rights, and responsibilities for using the hibae platform — please read carefully before using the service.
Introduction & Important Notice
These Terms and Conditions ("Terms") govern the use of the hibae platform and all services operated under it ("Services"). By accessing the hibae website, registering an account, or using any of our services, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
hibae reserves the right to update these Terms at any time. Changes take effect as soon as they are published on this page. Continued use of the platform after changes are published means you have accepted the updated Terms.
Eligibility & Registration Requirements
The following requirements must be met in order to register and use the hibae platform.
Age Requirement
You must be 21 years of age or older. hibae may request proof of identity at any time to verify your age. Failure to provide the required documents may result in your account being suspended.
Location & Legal Authorization
You confirm that using online gaming services from your location is not prohibited under applicable law. If you cannot make this confirmation, you should not register.
Single Account
Each person may open only one account. Opening multiple accounts under the same individual or household is strictly prohibited and may result in all accounts being closed.
Accurate Information
All information provided at registration must be accurate, complete, and your own. Accounts created with false information, along with any funds held in them, may be forfeited.
Account Management
The account holder is fully responsible for the security and management of their hibae account.
- Keep your login credentials (username and password) completely confidential — do not share them with any third party.
- If you suspect any unauthorised access to your account, notify our support team immediately.
- The account holder is fully responsible for all activity carried out through the account — hibae is not liable for any loss resulting from third-party use.
- If your personal details change (such as phone number or email), you must update them through the hibae support team.
- Only one payment method may be linked to each account, and it must be registered in the account holder's own name.
- hibae may reach out regarding accounts that have been inactive for an extended period, and reactivation conditions may apply if needed.
Deposit & Withdrawal Terms
All financial transactions must comply with the limits and conditions set by hibae.
Deposit Rules
- Minimum deposit amount: ৳200 (per method)
- Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks)
- Successful deposits are credited to your account almost instantly
- Deposits must be made from a payment method registered in your own name
Withdrawal Rules
- Minimum withdrawal amount: ৳500
- Withdrawals are typically processed within 5–30 minutes
- Withdrawals can only be made using the same method used for the deposit
- If KYC verification has not been completed, the withdrawal process may be delayed
Bonus & Promotion Terms
The following terms apply to all bonuses and promotional offers provided by hibae.
Welcome Bonus
100% bonus on your first deposit, up to ৳10,000. Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000; deposit ৳22,000 and receive the maximum ৳10,000 bonus — total ৳32,000.
Wagering Requirements
The bonus amount must be wagered 15 times (on the bonus funds only, not on the combined deposit and bonus). Example: ৳1,000 bonus × 15 = ৳15,000 in wagers must be completed before the bonus funds can be withdrawn.
General Bonus Terms
- Wagering requirements must be met within the designated time after a bonus is credited; expired bonuses are forfeited.
- Multiple bonuses cannot be active at the same time unless hibae explicitly permits it.
- If bonus abuse is detected — such as arbitrage betting or collecting bonuses through multiple accounts — the bonus and any related winnings will be voided.
- hibae reserves the right to modify, suspend, or cancel any promotion.
Gaming Rules
All games offered on the hibae platform are operated in accordance with fair play principles.
- All slots, live casino, and fishing games are operated by third-party providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) and results are determined by their own software.
- If a technical error occurs in a game result, hibae will take action in accordance with the decision of the relevant game provider.
- Once a bet is confirmed, it cannot be changed or cancelled.
- Odds in sports betting are subject to change, and the odds at the time a bet is confirmed are considered final.
- If a match or event is cancelled, the stake for that bet will be refunded, unless the specific rules of the game state otherwise.
- hibae is not liable for losses resulting from software errors, network disconnections, or other technical issues — however, a fair settlement will be made for the round in question.
Prohibited Activities
The following activities are strictly prohibited on the hibae platform. If detected, they may result in account closure and legal action.
Fraud & Manipulation
Using bots, automation software, scripts, or any other automated method to place bets or play games is strictly prohibited. Deliberately exploiting vulnerabilities or bugs in games is also prohibited.
Money Laundering
Using the hibae platform for illegal money laundering is a criminal offence. Suspicious financial activity may be reported to the relevant authorities.
Bonus Abuse
Creating multiple accounts to repeatedly claim bonus benefits, using another person's account, or employing any form of arbitrage strategy is prohibited.
Minor Accounts
Creating or managing an account on behalf of any person under the age of 21, or allowing minors access to the platform, is strictly prohibited.
Security & Data Protection
hibae places the highest priority on the security of your personal information and financial transactions.
- All data and transactions are protected by SSL (Secure Sockets Layer) encryption technology.
- Modern security standards are followed for storing personal data, and it is never sold to third parties.
- hibae conducts regular security audits to ensure the integrity of the platform.
- If suspicious activity is detected on your account, hibae will alert you and, if necessary, temporarily secure the account.
Privacy & Data Use
For full details on how your personal data is collected, used, and protected, please read our Privacy Policy page.
Summary Data Use Policy
- Information collected at registration is used for account verification, service delivery, and meeting legal obligations.
- hibae does not share your information with third parties for marketing purposes without your consent.
- It may be necessary to provide information to authorities as part of a government directive or legal process.
- You may request to view or correct your stored information through our support team.
Responsible Gaming
hibae places great importance on responsible gaming. Problem gambling can have harmful effects on your personal and financial life.
If you feel that gaming is having a negative impact on your life, you can request self-exclusion, set deposit limits, or ask for your account to be temporarily closed. For more details, visit our Responsible Gaming page.
Account Closure & Suspension
hibae reserves the right to close or suspend an account under the following circumstances.
Closure by hibae
hibae may close an account at any time if a breach of these Terms, fraudulent activity, suspected money laundering, or evidence of underage use is found. Any remaining balance will be settled following a legal review.
Closure by the User
You may request to close your account at any time by contacting our support team. Any outstanding balance will be settled before the account is closed.
Limitation of Liability
It is clearly stated that hibae is not responsible for the following matters.
- Any loss in a game or bet caused by internet disconnection, power outage, or device failure.
- Loss arising from technical errors of third-party software or game providers.
- Loss resulting from your own negligence (such as sharing your password) that leads to your login details falling into someone else's hands.
- Loss arising from any service being suspended or changed due to shifts in government policy or regulation.
- Financial loss from gaming — hibae is a gaming platform, not a financial advisory service.
Changes to Terms & Contact
hibae reserves the right to modify these terms and conditions at any time. Users will be notified appropriately in the case of significant changes. The "Last Updated" date published on this page always indicates the most recent version.
If you do not agree with the updated terms and conditions, please request to close your account. Continuing to use the platform means you accept the new terms and conditions.
Contact & Support
If you have any questions about these terms and conditions, please contact our support team:
- Email: [email protected] (in both Bengali and English)
- Live Chat: Available directly on the platform 24/7
Related Pages: Privacy Policy · Responsible Gaming · FAQ · About Us